Trustpilot Comments
Give one Trustpilot company domain and an expected comment count to receive public comments, ratings, reviewer details, and company replies
Original · en-USVolver a la traducción
Descripción general
Public comments on a Trustpilot company page show how customers describe a business, what rating they gave, and whether the company replied. This Data App turns the public comment area of one company domain into a consistent dataset with comment text, titles, ratings, reviewer details, verification signals, and company replies.
The result is suited to repeatable brand and reputation analysis rather than scrolling a public profile. It keeps the original wording and connects each comment to the company, the reviewer, and the published time, making it easier to compare ratings, spot recurring themes, and inspect how the company responds.
Data notes
The data covers comments that are publicly visible on the supplied Trustpilot company domain at collection time. Records are ordered from newest to oldest by Published at. Each normal record is identified by its Comment ID, which is used to remove duplicates. Private, unpublished, and removed comments are outside the coverage.
Rating, Like count, Company score, Verified review, and Verification level are snapshots and may change after collection. Count values, flags such as Homepage flag, and category text are retained as source text rather than converted into numbers. Published at, Collected at, Experience date, and Reply published at preserve the source timestamps without inferring a timezone. Keyword, Business ID, and Source item may repeat the submitted company domain when that is what the source record carries. No data retains the collection outcome when a domain has no public comment result.
What the results look like
Each normal record represents one publicly visible comment from the selected Trustpilot company domain.
| Comment ID | Comment title | Comment text | Rating | Author name | Published at |
|---|---|---|---|---|---|
| 6a4b79d565f34c81dd59dfd5 | Promesses tenues | Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper. | 5 | JOUEUR STEAM | 2026-07-06T11:48:05 |
| 7c21a94b0e8d4f16b5a9c3e1 | Fast delivery | The order arrived on time and the product matched the description. | 4 | Alex Martin | 2026-05-22T16:03:11 |
Additional values include reviewer country and language, company name and score, verification signals, company replies, collection timestamps, and the no-data outcome.
Use cases
- Compare Comment text with Rating and Like count to identify comments that combine strong wording with visible engagement.
- Group Comment text and Comment title by Language or Author country to see how feedback differs across markets.
- Review Company reply and Reply published at together with Rating to see how the company responded to critical or highly rated comments.
- Use Verified review and Verification level with Company score to separate verified comments from other public feedback.
Alcance y límites
Each run collects comments for one Trustpilot company domain. The expected comment count is 1 to 200. Results are returned in complete batches of 20, so the actual count may be rounded up. At most 10 pages are fetched. Only publicly visible comments at collection time are covered.
- Adecuada para
- When you need public comment text, ratings, and reviewer details for a known Trustpilot company domain
- When you need verification signals, company replies, and publish times for reputation or customer-feedback analysis
- No usar para
- When you need comments from more than one company in a single run — submit a separate run for each domain
- When you need private, unpublished, or removed comments — this App covers publicly visible Trustpilot comments only
Gestión de fallos
Comportamiento de fallos y reintentos declarado por el autor. Recomendamos incluirlo en tu prompt del sistema al integrar.
- 1If no comments are returned, verify the company domain matches the public Trustpilot listing and that comments are visible, then retry
- 2Retry later after rate limiting, temporary service unavailability, or a timeout
- 3When the submission outcome is unknown, avoid immediate repeated submissions that could create duplicate tasks
- 4If authentication fails, verify the API Key configured for the execution environment
Entrada
Parámetros necesarios para llamar a esta App, generados a partir del input.schema del manifest.json.
| Campo | Nombre de negocio | Tipo | Obligatorio | Predeterminado | Enum / Restricciones | Ejemplo | Descripción |
|---|---|---|---|---|---|---|---|
| company_domain | Company domain | string | Sí | — | — | uk.jackery.com | The Trustpilot company domain whose public comments will be collected, such as uk.jackery.com. Enter one domain per run; an invalid or unmatched domain may return no comments. |
| comment_count | Expected comment count | integer | Sí | — | 1–200 | 20 | The expected number of comments to collect, from 1 to 200. Results are returned and billed in complete batches of 20, so the actual count may be rounded up. |
Salida
Estructura de campos de un único registro, generada a partir del output.schema del manifest.json.
| Campo | Nombre de negocio | Tipo | Ejemplo | Descripción |
|---|---|---|---|---|
| comment_id | Comment ID | string | 6a4b79d565f34c81dd59dfd5 | The stable unique identifier of the Trustpilot comment |
| biz_id | Business ID | string | aiper.com | The business identifier carried by the source comment record, retained as source text |
| comment_text | Comment text | string | Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper. | The text published in the Trustpilot comment |
| comment_title | Comment title | string | Promesses tenues | The title published with the Trustpilot comment |
| comment_user_avatar_url | Author avatar | string | — | The public avatar image URL of the comment author |
| comment_user_country | Author country | string | FR | The country code of the comment author, retained as source text |
| comment_user_id | Author ID | string | 649bec7069be3f0012258c99 | The public identifier of the comment author |
| comment_user_name | Author name | string | JOUEUR STEAM | The public display name of the comment author |
| company_categories | Company categories | string | ["Pool Cleaning Service", "Swimming Pool Supply Store"] | The company category text carried by the source record, retained as source text |
| crawl_time | Collected at | string | 2026-08-27T07:35:43 | The source timestamp when the comment record was collected, kept as returned by the data source |
| experience_date | Experience date | string | 2026-07-04 | The source date of the customer experience, kept as returned by the data source |
| homepage_sign | Homepage flag | string | true | The homepage flag carried by the source record, retained as source text |
| is_verified_review | Verified review | boolean | true | Whether the comment is marked as a verified review at collection time |
| keyword | Keyword | string | aiper.com | The keyword or source value associated with this comment record, retained as source text |
| language | Language | string | fr | The language code of the comment, retained as source text |
| like_count | Like count | string | 0 | The comment like count at collection time, retained as source text |
| publish_time | Published at | string | 2026-07-06T11:48:05 | The source timestamp when the comment was published, kept as returned by the data source |
| rating_score | Rating | string | 5 | The star rating carried by the source comment, retained as source text |
| reply_publish_time | Reply published at | string | — | The source timestamp when the company reply was published, kept as returned by the data source |
| reply_text | Company reply | string | — | The public reply text published by the company |
| review_verification_level | Verification level | string | verified | The verification level carried by the source comment, retained as source text |
| reviewed_subject_avatar_url | Company logo | string | https://s3-eu-west-1.amazonaws.com/tpd/logos/62d8261c87dbe349f108d590/0x0.png | The public logo image URL of the reviewed company |
| reviewed_subject_name | Company name | string | Aiper Official | The public display name of the reviewed company |
| reviewed_subject_score | Company score | string | 4.2 | The company score at collection time, retained as source text |
| root_content_url | Review URL | string | — | The public URL of the Trustpilot comment when returned by the data source |
| source_item | Source item | string | aiper.com | The submitted Trustpilot company domain associated with this result record |
| no_data | No data | boolean | false | Whether no public comment data was collected for the source company domain |
Schema del registro
La salida se devuelve registro a registro. detail.output.idFieldHint
{
"type": "object",
"properties": {
"comment_id": {
"type": "string",
"title": "Comment ID",
"description": "The stable unique identifier of the Trustpilot comment",
"prefill": "6a4b79d565f34c81dd59dfd5"
},
"biz_id": {
"type": "string",
"title": "Business ID",
"description": "The business identifier carried by the source comment record, retained as source text",
"prefill": "aiper.com"
},
"comment_text": {
"type": "string",
"title": "Comment text",
"description": "The text published in the Trustpilot comment",
"prefill": "Des produits qui tiennent leurs promesses (j’ai acheté le Scuba S1 qui est devenu indispensable ! Et l’Ecosurfer S2 qui garde ma surface propre ). Le service après vente a été contacté pour une question et ils ont été très réactifs. Une expérience très positive qui fait que je ne pourrai que vous recommander la société Aiper."
},
"comment_title": {
"type": "string",
"title": "Comment title",
"description": "The title published with the Trustpilot comment",
"prefill": "Promesses tenues"
},
"comment_user_avatar_url": {
"type": "string",
"title": "Author avatar",
"description": "The public avatar image URL of the comment author"
},
"comment_user_country": {
"type": "string",
"title": "Author country",
"description": "The country code of the comment author, retained as source text",
"prefill": "FR"
},
"comment_user_id": {
"type": "string",
"title": "Author ID",
"description": "The public identifier of the comment author",
"prefill": "649bec7069be3f0012258c99"
},
"comment_user_name": {
"type": "string",
"title": "Author name",
"description": "The public display name of the comment author",
"prefill": "JOUEUR STEAM"
},
"company_categories": {
"type": "string",
"title": "Company categories",
"description": "The company category text carried by the source record, retained as source text",
"prefill": "[\"Pool Cleaning Service\", \"Swimming Pool Supply Store\"]"
},
"crawl_time": {
"type": "string",
"title": "Collected at",
"description": "The source timestamp when the comment record was collected, kept as returned by the data source",
"prefill": "2026-08-27T07:35:43"
},
"experience_date": {
"type": "string",
"title": "Experience date",
"description": "The source date of the customer experience, kept as returned by the data source",
"prefill": "2026-07-04"
},
"homepage_sign": {
"type": "string",
"title": "Homepage flag",
"description": "The homepage flag carried by the source record, retained as source text",
"prefill": "true"
},
"is_verified_review": {
"type": "boolean",
"title": "Verified review",
"description": "Whether the comment is marked as a verified review at collection time",
"prefill": true
},
"keyword": {
"type": "string",
"title": "Keyword",
"description": "The keyword or source value associated with this comment record, retained as source text",
"prefill": "aiper.com"
},
"language": {
"type": "string",
"title": "Language",
"description": "The language code of the comment, retained as source text",
"prefill": "fr"
},
"like_count": {
"type": "string",
"title": "Like count",
"description": "The comment like count at collection time, retained as source text",
"prefill": "0"
},
"publish_time": {
"type": "string",
"title": "Published at",
"description": "The source timestamp when the comment was published, kept as returned by the data source",
"prefill": "2026-07-06T11:48:05"
},
"rating_score": {
"type": "string",
"title": "Rating",
"description": "The star rating carried by the source comment, retained as source text",
"prefill": "5"
},
"reply_publish_time": {
"type": "string",
"title": "Reply published at",
"description": "The source timestamp when the company reply was published, kept as returned by the data source"
},
"reply_text": {
"type": "string",
"title": "Company reply",
"description": "The public reply text published by the company"
},
"review_verification_level": {
"type": "string",
"title": "Verification level",
"description": "The verification level carried by the source comment, retained as source text",
"prefill": "verified"
},
"reviewed_subject_avatar_url": {
"type": "string",
"title": "Company logo",
"description": "The public logo image URL of the reviewed company",
"prefill": "https://s3-eu-west-1.amazonaws.com/tpd/logos/62d8261c87dbe349f108d590/0x0.png"
},
"reviewed_subject_name": {
"type": "string",
"title": "Company name",
"description": "The public display name of the reviewed company",
"prefill": "Aiper Official"
},
"reviewed_subject_score": {
"type": "string",
"title": "Company score",
"description": "The company score at collection time, retained as source text",
"prefill": "4.2"
},
"root_content_url": {
"type": "string",
"title": "Review URL",
"description": "The public URL of the Trustpilot comment when returned by the data source"
},
"source_item": {
"type": "string",
"title": "Source item",
"description": "The submitted Trustpilot company domain associated with this result record",
"prefill": "aiper.com"
},
"no_data": {
"type": "boolean",
"title": "No data",
"description": "Whether no public comment data was collected for the source company domain",
"prefill": false
}
},
"required": [],
"additionalProperties": false
}Integración
Esta App se puede integrar mediante MCP, API, SDK o exportación de archivos — todos los canales comparten las mismas capacidades y precios. Cada solicitud se autentica con la cabecera Authorization: Bearer usando una API Key (de larga duración, creada en la consola de Data Hub); los clientes MCP también pueden iniciar sesión con OAuth sin clave. Más opciones como CLI y Skill están en camino.
Con MCP (Model Context Protocol) puedes llamar a esta App directamente desde clientes de IA como Claude y Cursor. Elige tu cliente y el modo de autenticación, y copia la configuración de abajo.
Configuración del cliente
Sustituye el valor tras Bearer por tu API Key de larga duración. Funciona en cualquier cliente, CI o entorno sin interfaz.
{
"mcpServers": {
"hello_moto__trustpilot-comment": {
"type": "http",
"url": "https://mcp-v2.octoparse.com?pin=hello_moto/trustpilot-comment",
"headers": { "Authorization": "Bearer <YOUR_API_KEY>" }
}
}
}Deja que la IA lo configure por ti
¿No quieres editar configuraciones a mano? Copia el prompt de instalación y pégalo en cualquier cliente de IA: completará la configuración a su manera. (El prompt le pide a la IA que te solicite tu API Key, de modo que las credenciales nunca queden en el historial de chat ni en configuraciones compartidas.)
detail.access.mcp.composeHint
Precios
Se cobra según el número de registros devueltos correctamente. Las ejecuciones fallidas no se cobran. Se factura en unidades de 20 registro; cualquier unidad parcial se redondea a 20 registro.
Se cobra una vez por cada ejecución enviada, independientemente del número de registros devueltos.
Los distintos eventos de facturación se acumulan de forma independiente. Consulta cada elemento para más detalles. Las ejecuciones fallidas no se cobran.
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